Pay at Table [F&B-OPP-11]
- Dec 13, 2022
- 2 min read
SOP Number: F&B-OPP-11
Department: Front of House
Date Issued: 13 December 2022
Pay at Table
With Pay at Table, you only need one device to settle the check at your customer's table. You can process payments one of two ways: in equal splits or unequal splits.
When you settle a check in equal splits, the sum will be divided into equal parts by the number of splits. Use this option if guests want to pay in equal amounts or if you want to settle the total amount with a single payment. To settle the total amount on one check, enter a split of '1'.
Tap Pay at Table on the payment terminal.
Log in with your pin number.
Tap Confirm.
Enter the table number or table name.
Tap Confirm on the keypad to confirm.
After the table is confirmed, the terminal will give you the option to print a check. The check lists the items for the selected table and can be used to facilitate potential splits.
(Optional) If the table contains unsettled checks, the device will display them in a list. Select the check that the guest wants to pay by tapping it.
Tap Equally.
Enter the number of splits. If you want to settle the entire table on one check, enter 1.
Tap Confirm on the keypad to confirm.
Choose the payment method, Cash or Card.
If you selected Card in step 11, enter the tip and confirm. The tip prompt only appears when paying by card.
Proceed with the payment.
(Optional) If you selected Cash in step 11, tap Confirm after you’ve settled the amount paid in cash.
Choose one of the following options:
Next split: Continues to the next split payment on this table
Pay later: Stops the Pay at Table process. Useful if one guest wants to leave and
the rest of the group wants to stay.
Pay remainder: Settles the remaining amount after a split.
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