Frances Charles

From time to time, as an employer, you might find yourself faced with a situation where an employee has failed to report to work and has...

SOP Number: HR-17 Department: Management Date Issued: 18 December 2023 Punch Clock All employees must ensure they are arriving in plenty...

SOP Number: HR-16 Department: Management Date Issued: 14 November 2023 All managers must be well presented at all times. Not only to look...

SOP Number: HR-JD-02 Department: Management Date Issued: 23 December 2022 Front of House Server Job Description

SOP Number: HR-JD-01 Department: Management Date Issued: 23 December 2022 Duty Manager Job Description

SOP Number: HR-15 Department: Management Date Issued: 21 November 2022 Pay Matrix

SOP Number: HR-14 Department: All team members Date Issued: 23 November 2022 Frances Charles use closed circuit television (CCTV) images...

SOP Number: HR-13 Department: All team members Date Issued: 23 November 2022 Disciplinary Procedure The following disciplinary procedure...

SOP Number: HR-12 Department: All team members Date Issued: 23 November 2022 Grievance Procedure The primary purpose of this grievance...

SOP Number: HR-11 Department: All team members Date Issued: 23 November 2022 The first three months of employment will be classed as your...

SOP Number: HR-10 Department: All team members Date Issued: 23 November 2022 Notice Period Your employment with the Company may be...

SOP Number: HR-09 Department: All team members Date Issued: 23 November 2022 Your Pay Details of your pay are contained in your contract...

SOP Number: HR-03 Department: All team members Date Issued: 23 November 2022 Gratuities and Tips Policy Cash tips are to be deposited in...

SOP Number: HR-02 Department: Management Date Issued: 9 November 2022 Lateness Procedure The purpose of the late procedure is there to...

SOP Number: HR-08 Department: Food & Beverage Departments Date Issued: 27 February 2022 Date updated: 15 December 2023 The Rota, Signing...

SOP Number: HR-04 Department: Food & Beverage Departments Date Issued: 20 January 2024 Mobile Phone Use All mobile phones are to be left...

SOP Number: HR-05 Department: Food & Beverage Departments Date Issued: 06 March 2022 Holiday Request Policy Should you wish to request a...

SOP Number: HR-06 Department: Food & Beverage Departments Date Issued: 27 February 2022 Breaks During Working Hours Workers have the...

SOP Number: HR-07 Department: Food & Beverage Departments Date Issued: 27 February 2022 Uniform & Presentation It is your responsibility...

SOP Number: HR-01 Department: Management Date Issued: 27 February 2022 Sickness Notification Procedure An employee must CALL 01983298574...