Receiving Orders [F&B-OPP-06]

SOP Number: F&B-OPP-06

Department: Management

Date Issued: 21 November 2022

Receiving Orders

All orders must be carefully checked prior to signing and prior to allowing the driver to leave.

Each individual product on the invoice must be physically checked that:

1. We have received the correct quantity

2. The product/packaging is not damaged

3. The date and freshness of the product is of good quality.

Each item should be ticked as it has been checked.

Any missing items or issues with quality must be reported on both the invoice/delivery note and to the driver.

A Returns Notice must be completed should there be any products present on the invoice/delivery note that you have not received. This Returns Notice must be stapled to the delivery note.

Returns notices can be found in the Company Documents on Frances Charles.

Returns Notice